Life-Changing Support to Change Careers: Phil’s Story

After a life-changing accident in 2024 left him without full use of his right hand, Army veteran Phil faced an uncertain future.

As a successful tattoo artist, he relied on precision and skill—abilities he could no longer use. His career was at risk, and he didn’t know what to do next.

Phil discovered the People Hub through support from the Armed Forces Department for Work and Pensions while seeking benefits. Referred to specialist partner Active Plus, he joined the programme and connected with a Veterans Specialist Change Coach. Determined to find a new career that suited his skills despite his injury, Phil began exploring options.

His biggest challenges were adapting to his physical limitations and finding a way to apply his creative talents to a new business venture. The programme took a holistic approach, ensuring Phil’s background and challenges as a veteran were fully understood. He was encouraged to start a sustainable business that could thrive long-term and potentially create opportunities for others. This collaborative support helped him reshape his skills in a way that aligned with his personal and professional goals.

The guidance from Active Plus and the People Hub didn’t just help Phil recover from his injury—it empowered him to build a new career. He described his experience as life-changing and expressed deep gratitude for his Veterans Specialist Change Coach, who helped him see a way forward when he felt lost. Without that support, transitioning to a new career would have been much harder, especially given the limitations caused by his injury.

Phil highlighted the difference the People Hub made, from practical help with setting up his business to ongoing mentoring and advice from Active Plus, the Department for Work and Pensions and local business advisors. He particularly appreciated how the programme recognised his unique background as a veteran, ensuring his needs were met every step of the way.